Return & Refunds

Our 30-Day Promise
If something isn't right you have 30 days
from delivery to return it for a full refund.

How to Return
Email support@pawvora.co.uk with your order
number. We'll send everything you need.

Condition
Items should be unused and in their
original packaging. If something arrived
faulty or damaged we sort it immediately
no questions asked.

Refund Timeline
Refunds are processed within 5 working days
of us receiving your return.

Return Shipping
Faulty items are on us. Changed your mind
returns are at your own cost.

We believe a fair return policy builds trust
not loopholes. That's why ours is simple.